These documents describe how Milo works, what data we process, and the safety rules that apply to user-generated letters and pen-pal features. They are written to match the live product and Google Play’s User Data, User-Generated Content, Ads, and Child Safety Standards policies.
Terms of Service
Eligibility (16+), accounts, virtual stamps, letter and pen-pal features, licensing, enforcement, and liability limits.
Privacy Policy
Data we collect and why, moderation and optional AI replies, AdMob, third parties, retention, deletion, and your rights.
Community Guidelines
What content and conduct are prohibited, how moderation works (including mild salvage vs silent severe rejection), and how to report or block.
Child Safety Standards
Published CSAE/CSAM standards, in-app reporting, CSAM response, and child safety point of contact for Google Play Social apps.
Delete Account
Web form to request account deletion (also available in-app under Profile).
Store listing links
- Privacy Policy URL for Play Console: https://support.milo.z-rex.net/privacy
- Child Safety Standards URL: https://support.milo.z-rex.net/child-safety
- Account deletion URL: https://support.milo.z-rex.net/delete-account/
Contact
Legal, privacy, safety, or account questions: support@z-rex.net.